A car that will not start is usually one of a few common problems. Here is how to troubleshoot, and when to call for help.
Diagnose It by the Symptom
A car that won't start is almost always one of a few problems, and the sound (or silence) tells you which. Match your symptom below before you call for help.
- Dashboard dead or dim, no crank, likely a dead battery; you may need a jump start
- Rapid clicking, usually a weak battery or a failing starter
- Cranks but won't fire, often fuel, ignition, or a sensor
- Nothing at all, check the shifter is fully in Park, and the key fob battery
Simple Things to Try First
- Make sure the car is in Park or Neutral
- Replace or hold the key fob against the start button (a dead fob battery is common)
- Turn off accessories (AC, radio) and try again
- Jiggle the steering wheel while turning the key, it can free a locked ignition
When to Call for Help
If a jump doesn't hold, the car cranks but won't start, or you're getting nothing at all, call PWC Towing at 571-520-0898. We'll bring a jump start, test your battery, and tow you to a shop if the problem is deeper.
Frequently Asked Questions
Is it my battery or my starter?
A slow or no crank with dim lights usually points to the battery. A rapid click with good lights points more to the starter. A jump start will get you going if it's the battery.
My car clicks but won't start, can you help?
Yes. That's often a battery or starter issue. We'll come out, test it, jump it if we can, or tow it to a shop. Call 571-520-0898.